Privacy Policy

Effective Date: December 2024

At Houston Carpet Renewal, accessible at Houstoncarpetcleaningsolution.com, we are committed to protecting your privacy and safeguarding any personal information collected. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Includes your name, email address ([email protected]), phone number [(713) 357-5120], and physical address (1000 Main Street Suite 2300, Houston, TX 77002) when voluntarily provided by you.
• Browsing Data: Information such as your IP address, browser type, device information, and pages visited on our website.
• Cookies: Small files that help us enhance your browsing experience and personalize our services.

2. How We Use Your Information

We use the information collected for:

• Providing and improving our carpet cleaning services.
• Responding to inquiries and customer service requests.
• Processing appointments, orders, and payments.
• Sending updates, promotional materials, and notifications.
• Analyzing website performance and user behavior to enhance user experience.

3. Sharing Your Information

Your information will not be sold, rented, or shared with third parties except:

• To comply with legal obligations or enforce our rights.
• To trusted third-party service providers who assist in delivering our services, subject to strict confidentiality agreements.

4. Data Security

We take appropriate measures to ensure the security of your personal information, including encryption and secure data storage. However, no transmission over the internet is entirely secure, and we encourage you to take precautions when sharing information online.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality and analyze performance. You can adjust your browser settings to disable cookies; however, this may limit certain features of our website.

6. Your Privacy Rights

As a user, you have the right to:

• Access and review your personal data.
• Request corrections or updates to your information.
• Opt out of receiving promotional communications.
• Request the deletion of your personal information, subject to legal obligations.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their policies before sharing information.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Phone: (713) 357-5120

Email: 

[email protected]

[email protected]

Address: 1000 Main Street Suite 2300, Houston, TX 77002

Thank you for trusting Houston Carpet Renewal with your information. We are committed to providing a secure and transparent experience for our valued customers.